ibis budget Singapore Gold

Great value budget hotel, but all the basics were top-rate: cleanliness, staff courtesy, newly refurbished reception and hotel room. Many very pleasant surprises - best of which was the breakfast - huge choice of Western/Asian/Healthy substantial breakfasts including a good nasi lemak, all in the casual restaurant next door which caters to hotel guests only for breakfast. Very newly refurbished, bright and spacious area run by a very sweet local lady. I also wasn't expecting a large smart TV (you can use your own Netflix account), filter for drinking water, and plenty of new, hotel-branded towels. The room was large enough as well, although it was quite noisy due to the main road (I was on 2nd floor facing the road) and the air-con -- I bring a sleep mask and ear plugs so this didn't affect my stay. Location wise, I was travelling specifically for an event nearby so this was perfect. It is a more suburban location however still considered one of the more accessible neighbourhoods to downtown Singapore, and the bus transport links are good (central enough that you get many bus routes to where you want to go). It is also in a very safe area with lots of eateries, fruit stands - it is quite removed from the "red light district" streets in the area and seems suitable for families.

1) The front desk was very helpful in changing the room. In the first room (2nd floor), after the shower, the water in the bathroom didn't drain down during the whole night, there's water accumulated on 70% of the floor, making it difficult to even use the sink to get drinking water or wash hands. Fortunately, after giving this feedback to the staff, he helped to change the room in about 2 hours. 2) The staffs were also very nice for early arrival by helping to store the luggage (also after check out). 3) Cleanliness: thanks to the staff for the daily housekeeping! 4) Facilities: basically as described on the main page. There's an international socket with a USB on the wall, so no need to use the conversion plug, and it's possible to charge the laptop and the phone at the same time. 5) Location: it's close to Aljunied MRT station, which connects to the airport. 6) It's a little bit noisy for the rooms facing the avenue, but since I'm a heavy sleeper, and having windows with natural light is more important for me, so it was OK. But the rooms on the other side are quiet. 7) Room size: at least it was possible to lay down and open one 32" luggage and one 16" luggage, which is good for a country with scarce spaces.

The rooms are clean, and the staff is pleasant. At first, we were given a room without a window, but we asked to change it, and the next day we were moved to another room. The breakfasts are very good. The selection of dishes is not large, but everything is tasty and varied. The location is good, close to the metro. It takes about 30 minutes to get to the city center from the hotel.

It was clean and we could get fresh towels or sheets on request. The beds were comfy, the room had tea, coffee and sugar with a kettle and a water tap. There was shower gel provided and a little dental pack which was super cute. You can watch Netflix on the TV. We were also fortunate enough to get complementary breakfast. We really enjoyed the stay thank you!

Locations and value for money.